What is the return policy at 1 New Age Outlet?

At 1 New Age Outlet, we have a customer-friendly return policy. If you're not completely satisfied with your purchase, you can initiate a return within 30 days of receiving your order. The item must be unused, unwashed, and in its original condition with all tags attached. To request a return, please contact our customer support team, and they will guide you through the process.

Are there any size charts available?

Yes, we provide detailed size charts for each clothing item on our website. We understand the importance of finding the right fit, and our size charts help you determine the appropriate size based on your measurements. Simply refer to the size chart provided on the product page, and you'll be able to select the size that best suits you.

How long does shipping take?

Shipping times can vary depending on your location and the shipping method chosen at checkout. Generally, we strive to process and ship orders within 1-5 business days. Once your order has been shipped, the estimated delivery time will depend on the shipping carrier and the destination. You can find more specific information about shipping times during the checkout process.

Can I track my order?

Yes, we provide order tracking for your convenience. Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment and know the estimated delivery date. Simply click on the tracking link provided in the email or enter the tracking number on our website's tracking page.

Do you offer international shipping?

No, at this moment in time we don't do any international shipping. We only ship to the United States.

What payment methods do you accept?

We accept various payment methods to ensure a convenient and secure shopping experience. You can make a payment using major credit cards, such as Visa, Mastercard, American Express, and Discover. Additionally, we also accept payments through popular digital wallets, including PayPal and Apple Pay. Rest assured that all payment transactions are encrypted and secure.

Are the clothing items true to size?

We make every effort to provide accurate sizing information and ensure that our clothing items are true to size. However, please note that slight variations in measurements may occur due to different styles and fabrics. To find the best fit, we recommend referring to the size chart provided on the product page and comparing your measurements to the indicated size ranges. If you have specific questions about a particular item's fit, our customer support team will be happy to assist you.

Can I exchange an item for a different size?

Yes, we understand that finding the perfect fit is essential. If you need to exchange an item for a different size, please contact our customer support team within 30 days of receiving your order. They will guide you through the exchange process and provide you with the necessary instructions. Please note that the item must be unused, unwashed, and in its original condition with all tags attached for the exchange to be processed.

Do you offer gift cards?

Yes, at the moment we only offer gift cards to any IOS users. That will make the perfect present for any fashion-loving individual. Our gift cards are available in various denominations and can be purchased on our website. Once purchased, the gift card will be delivered electronically to the recipient via email, along with instructions on how to redeem it during the checkout process.

How can I contact customer support?

Our dedicated customer support support@1newageoutlet.com